Virus and Repair Scans

Computer Viruses are a big issues these days. The bigger issue is knowing how to get rid of them when your regular virus software doesn’t catch them as they hit your computer. On this page you will find some of the tools that are out there to prevent and remove viruses and the damage they sometimes leave behind. These are all programs that I have used many many times to fix virus infected computers and other glitches that can and will happen on a windows based computer.

MalwareBytes Anti-Malware Free

Think you're infected? Fire up Malwarebytes Anti-Malware   Malwarebytes Anti-Malware's industry-leading scanner detects and removes malware like worms, Trojans, rootkits, rogues, spyware, and more. All you have to do is launch Malwarebytes Anti-Malware and run a scan. It's that simple. Or if you want even better protection, consider Malwarebytes Anti-Malware Premium and its instant real-time scanner that automatically prevents malware and websites from infecting your PC. Either way you're crushing malware and foiling hackers. If you already have a virus program installed on your computer I wouldn’t recommend installing the Premium version of Malwarebytes and running both virus programs at the same time. If you choose to have both installed on your computer it is best to disable one or the other to avoid any conflicts between virus programs. My recommendation would be to leave your existing virus software enabled and once you run the the Malwarebytes scan and clean your computer disable the Malwarebytes program from your task bar in the lower right hand section by the clock. Click Download Now for the newest version.

Internet Explorer Issues

Most Viruses attack your Internet Explorer Browser. If you run your virus programs or use other software like the MalwareBytes software above it is a good idea to do a repair on your IE browser. Resetting the IE browser usually assures that anything that was effecting the browsers function is cleared out. Microsoft has an Automatic Repait tool for early versions of Internet Explorer up to IE10. Click the Download Now Button to install the IE Reset Tool Note: This automatic wizard applies to Windows 7, Windows Vista, and Windows XP. When you click on the above link you will see a bar popup that will give you the option to Run or Save. You will want to click Run. Follow the steps as instructed to install and run the IE Reset Tool. You will not loose any of your favorites but the tool may reste your homepage. For newer versions of Internet Explorer follow this link and the instructions given for resetting IE. There is also information in the link to Reset your IE browsing history if you choose to. Click the logo below.
Internet_Explorer_3_logo_and_wordmark Windows Repair Tools - Windows Repair is an all-in-one repair tool to help fix a large majority of known Windows problems. NOTE: If you do not have above average computer knowledge and skills it would be very wise to avoid using this program as you could cause permanent damage to your operating system  Some of the options included in the Windows Repair Tool: Unhide Non System Files  Repair problems with .lnk (Shortcuts)  File Association  WMI  Windows Firewall  Internet Explorer  Windows Installer (MSI)  Hosts File  Policies Set By Infections  Icons  Winsock & DNS Cache  Proxy Settings  Windows Updates  CD/DVD Missing/Not Working  and more... Most of the tools listed above are available as standalone applications as well. The Download Now link will take you directly to Tweaking’s Programs page where you will find the Window’s Repair Tool and the top of the list followed by the individual applications for single fixes.

Microsoft Safety Scanner

Do you think your PC has a virus? 

Windows-SecurityThe Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software but runs externally from it so it is less likely to be detected by a virus as it runs. 

Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.

The Microsoft Safety Scanner is not a replacement for using an antivirus software program that provides ongoing protection.

If you're not sure which version to download, see Is my PC running the 32-bit or 64-bit version of Windows?

If you are wanting to download the security scanner and run it on a computer other then the one you are using you will need to verify the version of windows it is running and click the Select A Version link under the Download Now button on the above link.

Windows Disk Cleanup

Cleaning out your PC on a regular basis frees up drive space and helps it run better. One of the easiest ways to clean up files you no longer need is by using Disk Cleanup.

1.Open Disk Cleanup by clicking the Start button. In the search box, type Disk Cleanup, and then, in the list of results, select Disk Cleanup.
2.If prompted, select the drive that you want to clean up, and then select OK.
3.In the Disk Cleanup dialog box, on the Disk Cleanup tab, select the check boxes for the file types that you want to delete, and then select OK. If its listed it's ok to delete. This won't hurt your computer it will only help. 
4.In the message that appears, select Delete Files.

Cleaning up these files from time to time will lessen the burden of Win Disk Cleanupyour computer having to look through all of these files every time you are doing something. This uses up resources and slows a computer down.

Microsoft Security Essentials

Microsoft Security Essentials (MSE) is an antivirus software (AV) product that provides protection against different types of malicious software such as computer viruses, spyware, rootkits and Trojan horses. It runs on Windows XP, Windows Vista and Windows 7, but not on Windows 8, which has a built- in AV component.
microsoft-security-essentialsBuilt upon the same virus definitions and scanning engine as other Microsoft anti virus products, MSE provides real-time protection, constantly monitoring activities on the computer and scanning new files as they are downloaded or created and disabling detected threats. I have always felt that know one knows Microsoft’s Operating systems better then Microsoft themselves. So it make sense to use their virus solutions.

Microsoft Windows Defender

Windows Defender is a software product that attempts to detect and remove malware. Initially released as an anti-spyware program, it was first released as a free download for Windows XP, shipped with security_essentials_logoWindows Vista by default, and currently ships with anti virus capabilities as part of Windows 8 & 10. It is basically a mesh of the original Defender software and Microsoft Security Essentials. What I have found out since the release of Windows 8 is that 99% of the people that own a Windows 8 or 8.1 and even 10 computer have no idea they already have the built in protection of Windows Defender. They buy the computer and some salesman that has no clue ends up selling them another virus program. Most of these guys that sell computers have no clue, they are just trying to sell you more to make more $$$$$. Just a few words about the Microsoft Virus and Security programs. Microsoft built and designed the Windows based operating systems? Correct! So who would be the best company to know what holes need to be plugged and how to plug them? Microsoft? Correct again. The thing I have really noticed over the years about the Microsoft products is they don’t slow things down like some of the other virus programs out there. Before Microsoft got into the protection software biz i used Norton, Symantics, AGV, McAfee and numerous others. Everyone of the for mentioned programs slowed my SH_T down over time. I have never experienced this with the Microsoft products.

Windows Defender Offline

What is Windows Defender Offline? Sometimes, malicious and other potentially unwanted software, including rootkits, try to install themselves on your PC. This can happen when you connect to the Internet or install some programs from a CD, DVD, or other media. Once on your PC, this software might run immediately, or it might run at unexpected times. Windows_Defender_iconWindows Defender Offline can help remove such hard to find malicious and potentially unwanted programs using definitions that recognize threats. Definitions are files that provide an encyclopedia of potential software threats. Because new threats appear daily, it's important to always have the most up-to-date definitions installed in Windows Defender Offline. Armed with definition files, Windows Defender Offline can detect malicious and potentially unwanted software, and then notify you of the risks. To use Windows Defender Offline, you need to follow five basic steps:

1.Download Windows Defender Offline and create a CD, DVD, or USB flash drive.
2.Restart your PC using the Windows Defender Offline media.
3.Scan your PC for malicious and other potentially unwanted software.
4.Always try to run a full scan.
5.Remove any malware that is found from your PC.
Windows Defender Offline will walk you through the details of these four steps when you're using the tool. If you've been prompted in Microsoft Security Essentials or Windows Defender to download and run Windows Defender Offline, it's important that you do so, to make sure that your data and your PC isn't compromised. To get started, find a blank CD, DVD, or USB flash drive with at least 250 MB of free space and then download and run the tool—the tool will help you create the removable media.
Also Available is Microsoft Safety Scanner. This little scanner is a quick standalone virus program to quickly check for viruses. It runs independently more like a regular program will so viruses generally don’t detect it while it is running. You will want to download the newest version each and every time you use it because it is updated daily. So if you just want to do a quick scan here is is

Microsoft Security Scam Call;

Avoid tech support phone scams

Cybercriminals don't just send fraudulent email messages and set up fake websites. They might also call you on the telephone and claim to be from Microsoft. They might offer to help solve your computer problems or sell you a software license. Once they have access to your computer, they can do the following:

  • Trick you into installing malicious software that could capture sensitive data, such as online banking user names and passwords. They might also then charge you to remove this software.
  • Convince you to visit legitimate websites (like to download software that will allow them to take control of your computer remotely and adjust settings to leave your computer vulnerable.
  • Once they have control of your computer they will direct you to your log files and show you items that look like they are a bad thing but are in fact very normal to see on a windows based computer and are nothing to worry about. (see Photo Below)
  • Request credit card information so they can bill you for phony services.
  • Direct you to fraudulent websites and ask you to enter credit card and other personal or financial information there.

Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or software fixes.

Telephone tech support scams: What you need to know

Cybercriminals often use publicly available phone directories, so they might know your name and other personal information when they call you. They might even guess what operating system you're using.

Once they've gained your trust, they might ask for your user name and password or ask you to go to a legitimate website (such as to install software that will let them access your computer to fix it. Once you do this, your computer and your personal information are vulnerable.

Do not trust unsolicited calls. Do not provide any personal information.

Here are some of the organizations that cybercriminals claim to be from:

  • Windows Helpdesk
  • Windows Service Center
  • Microsoft Tech Support
  • Microsoft Support
  • Windows Technical Department Support Group
  • Microsoft Research and Development Team (Microsoft R & D Team)

Report phone scams

Whenever you receive a phone call or see a pop-up window on your PC and feel uncertain whether it is from someone at Microsoft, don’t take the risk. Reach out directly to one of our technical support experts dedicated to helping you at the Microsoft Answer Desk. Or you can simply call us at 1-800-426-9400 or one of our customer service phone numbers for people located around the world.

How to protect yourself from telephone tech support scams

If someone claiming to be from Microsoft tech support calls you:

  • Do not purchase any software or services.
  • Ask if there is a fee or subscription associated with the "service." If there is, hang up.
  • Never give control of your computer to a third party unless you can confirm that it is a legitimate representative of a computer support team with whom you are already a customer. You may also call a local computer repair or support company to ask if they feel the call is legitimate.
  • If you feel it is not a legitimate call take the caller's information down and immediately report it to your local authorities.
  • Never provide your credit card or financial information to someone claiming to be from Microsoft tech support.

What to do if you already gave information to a tech support person

If you think that you might have downloaded malware from a phone tech support scam website or allowed a cybercriminal to access your computer, take these steps:

  • Change your computer's password, change the password on your main email account, and change the password for any financial accounts, especially your bank and credit card.
  • Scan your computer with the Microsoft Safety Scanner to find out if you have malware installed on your computer.
  • Install Microsoft Security Essentials.  (Microsoft Security Essentials is a free program for Windows 7 based computers. If someone calls you to install this product and then charge you for it, this is also a scam.)
  • Even with the most up to date security software installed on your computer it is no guarantee that they will help once they have gained access to your computer. Once they have control of your computer they can add, remove or delete anything on your computer. This is the reason that these scammers are so very dangerous.

Note: In Windows 8, Windows Defender replaces Microsoft Security Essentials. Windows Defender is a fully functional antivirus and malware program (Windows Defender comes standard with Windows 8 Computers) that runs in the background and notifies you when you need to take specific action. However, you can use it anytime to scan for malware if your computer isn’t working properly or you clicked a suspicious link online or in an email message.

Learn more about Windows Defender

Will Microsoft ever call me?

There are some cases where Microsoft will work with your Internet service provider and call you to fix a malware-infected computer—such as during the recent cleanup effort begun in our botnet takedown actions. These calls will be made by someone with whom you can verify you already are a customer. You will never receive a legitimate call from Microsoft or our partners to charge you for computer fixes.

More information

For more information about how to recognize a phishing scam, see Avoid scams that use the Microsoft name fraudulently.

If you need help with a virus or other security problem, visit the Microsoft Virus and Security Solution Center.

To help protect against viruses and other malicious software in Windows Vista and 7, download Microsoft Security Essentials.

Windows 8 and 10 include Windows Defender antivirus protection that’s turned on by default.